big news
emocha Health is now Scene Health
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Our story
emocha was created by clinicians and scientists at Johns Hopkins, and first deployed in rural Uganda. Since spinning out of Johns Hopkins in 2014, we’ve tackled dozens of public health challenges head-on. We’ve fought the most pressing health challenges of our time through better medication adherence management: asthma, diabetes, COPD, hypertension, sickle cell disease, tuberculosis, HIV, hepatitis C, solid organ transplant, depression, and substance use disorders. To every challenge, we said yes. Game on. We’re all in.
To do this, we’ve scaled and enhanced the gold standard of medication adherence, Directly Observed Therapy, to revolutionize care. We’ve partnered with hundreds of organizations: health departments, health systems, health plans, research organizations, and employers. Not only did we solve challenges for our customers, we proved and published findings that our solution helps patients succeed with medication, one dose and one condition at a time.
Facing a new chapter of growth, we decided to reinvent our brand to better reflect who we are as a company.
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Reinventing our brand
Our new name, Scene Health, conveys our commitment to seeing the individual at the scene of their health.
After dozens of interviews and hundreds of hours of ideation and tinkering, we honed in on the story we needed to tell:
- We care for the whole person.
- Every video check-in is a window into each patient’s world, where they are seen and heard.
With this unique approach, we’re transforming the meaning of care. We’re using video Directly Observed Therapy to enable caregivers to finally see the full picture. We’re ALL IN on better health outcomes, and you’ll see that attitude come through in our brand.
Our holistic model of care: Panorama
People
Our nurses, pharmacists, and health coaches help patients tackle adherence barriers to enable and motivate lasting change for healthy outcomes.
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Science
Our validated interventions including enhanced Directly Observed Therapy, Comprehensive Medication Reviews, small financial incentives, motivational interviewing, and more, empower people to overcome medication challenges, build new habits, and learn to self-manage.
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Technology
Our adherence platform includes a mobile app, care team portal, content studio, escalation and engagement engine, and more — each designed to help patients achieve better health outcomes.
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Our new identity is not just look and feel, but the unveiling of our technologies and services as key elements of a novel model of care, one that took us nearly a decade to develop. Scene is our company, and Panorama is our holistic model of care that combines people, science, and technology. It’s more than just video Directly Observed Therapy. It’s a 360° approach to health that tackles challenges and motivates lasting change.
An adherence platform that's easy to use, implement, and scale.
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Our easy-to-use mobile app. Patients log into Spotlight daily to connect with our care team of pharmacists, nurses, and health coaches through daily video check-ins, anytime and anywhere. We make it fun for patients to stay on top of their medications and empower them to improve their health.
- Easy-to-use, fun, and free to patients
- Helps patients learn about their medications
- Gives patients access to a care team of pharmacists, nurses, and health coaches, every day
- Provides patients with a simple way to report and get help with medication problems, like side effects
- Allows patients to easily track their progress and receive small financial incentives for enrolling and achieving milestones
The care team portal is designed to guide our care team — as well as providers — through medication observation and engagement.
- Dose-by-dose medication assessment
- Robust adherence analytics
- Content creation studio for video & chat
- Livestream video appointments
- Clinical escalation via notes
- Missed submission alerts
- Observation of SDOH & behavioral challenges
Our escalation and engagement engine. Initiated by any member of the care team, it helps institute a fast reaction to anything that looks worrisome.
- Customizable rules engine
- Observation of adherence challenges
- Smart task list
- Customizable video & chat bank
- Content creation studio
Launch timeline
FAQs
emocha Mobile Health, Inc. (emocha), the company, has rebranded to Scene Health (Scene). Legally, we accomplished this through the use of a “Doing Business As” trade name (DBA).
We know who we are: we care for the whole person, and we want everyone to succeed in taking their medication(s) every day. Each video check-in is a window into someone’s world, where they are seen and heard. It’s an opportunity to connect every day. “emocha,” as a company and product name, didn’t convey this idea. After dozens of interviews with patients, care teams, customers, clients, and other partners, we chose our new name, Scene. This new name conveys our commitment to seeing each individual at the scene of their health.
On November 7, 2022, we launched Scene with new colors, a new logo, and updated visuals on our new corporate website at the URL www.scene.health. In early 2023, we introduced our new brand and product names on patient-facing materials. We communicated with mobile users about the change several weeks before the update. This two-phased approach put patients, providers, employees, and clients first to help ensure a smooth transition.
Changes to the name and visual design of our mobile app were implemented in early 2023. In January, our app name and logo changed, and the new vibrant look and feel of our app now matches the warm, supportive care you receive as part of our program. Our mobile app is now available in the Apple iOS and Google Play stores as “Spotlight by Scene Health.”
As exciting as all the changes are, some key things did not change. Our platform remains HIPAA compliant, and its security features for capturing, transmitting, and storing information did not change. We will continue to engage and support you through video chat and phone, as well as side effects or symptoms capture and progress tracking. We will continue to improve functionality and user experience through ongoing app releases and will address any technical issues that arise. We encourage you to always download the latest version of our mobile app to ensure you have the best experience.
Visit www.scene.health/contact/ and helpdesk@scene.health for technical support.
Nope! Keep using our mobile app every day to submit check-ins and chat with your care team to stay on track. Your care team will always be there to support you.
By taking a DBA approach to the rebrand, there is very little impact on legal and administrative matters with customers. Our legal name did not change; we are still emocha Mobile Health, Inc., a Delaware corporation. It is simply our corporate brand that has transitioned to Scene Health. Our contracts remain unchanged, and you will see references on our website and other material to the name emocha Mobile Health, Inc., d/b/a Scene Health. Under this approach, there is no legal requirement to adjust contracts, invoices, notice addresses, or our Tax Identification number, as the legal corporate name remains emocha Mobile Health Inc., a Delaware corporation.
Updated materials were shared as one packet in Q4 2022 to simplify submission for any needed reviews or approvals.
Please email our communications partner, The Bliss Group, at emocha@theblissgrp.com with any questions.